Monday, June 15, 2015

Hard Drive Faulty? Perhaps you need data racovery

You've discovered your computer has an issue, and it is a Hard Drive Issue, or your external Drive doesn't work!

You have data on it that you need and haven't baked up, what are your options.

PANIC! now that you've calmed down give us a call!

Depending on what has happened we may be able to recover your data in our Plymouth Workshop, if the Hard Drive is physically damaged like the one in the image (one of our customers) then we would send it away to our partner company.


Because we don't have a clean room to take the drive apart, or the equipment or spare parts to get the drive to a state the data could be recovered. Of course you could just send it away to a company you have found online, and there are a lot of them around.

The drives we can recover from in our Plymouth Workshop will be worked on, and as much of the data as possible will be recovered, and then returned to you either on a new Hard Drive or a USB memory stick.

And after all this don't forget to resolve your problem on not backing up in the first place.

Tuesday, June 09, 2015

Computer running slow? Upgrade it today!

Is you computer running slow?

Perhaps you've run out of storage space?

Time for an upgrade!

One of the big issues with how we use computers these days is that they start running slow, sometimes within weeks of purchase!

Generally it is either because the spec of the computer wasn't right in the first place, or you have ran out of resources.
Normally you have run out available memory due to the programs you are running. Or you have filled your hard drive with all your pictures and videos.

Simple answer and relatively inexpensive solution is to have your system upgraded, so some more memory added, or your hard drive changed to a much bigger one. With the Hard drive we can even clone the old hard drive so your system will be exactly as it was before the hard drive change.

Even better this week until 12th June we are giving you a 10% rebate on the total charge of the upgrade.

Call 01752 546967 or visit  for more details.

Wednesday, June 03, 2015

Broken Laptop or computer? You need a computer repair

With the cost of Computer equipment (Desktop, Laptop, Notebook, tablet etc..) dropping all the time, is it worth getting it repaired if you damage your device?

Well that depends, if it is relatively new then it almost certainly, but if you have a 6 year old laptop,
needing a board repair, almost certainly not! We had one recently like the example above, and with a repair bill running to around £160, and it approaching 6 years of age, then it just wasn't worth it. In this case the customer put the money towards the cost of a new laptop.

However if it had been his screen needing to be replaced it might have been worth the cost of £100. When a computer needs to be repaired then we will diagnose the fault, and then come back to you with a cost to repair it, and only when you agree to this do we carry out the repair.

So is it worth having it checked out? Absolutely, at least then you know how much it is likely to cost. Then you can decide if you are going to repair or replace. For further details visit our website

Tuesday, June 02, 2015

The true cost of computing

You may well be tempted by all those cut price offers that you see from computer companies but, there is a great deal more to the cost of running a PC or network than the initial price tag.

Getting started

Of course you may feel that you don’t need an adviser from the outset and that you can handle the technology yourself. But if there is any doubt in your mind about this at all it might be wise to reconsider. One good way to think about this is to make a rough calculation about how much your own time is worth. If you, as an owner-manager, hope to take out £50,000 a year in salary then a week of your time is worth roughly a £1,000.

So what does it cost?

Working out how much your investment in IT will save you is not easy, as it varies from business to business. Here is a rough guide to making your calculation and with a little effort you should be able to get some reliable figures. Firstly look at what you have in place today, how much that is contributing to the business and how much it is costing you. You then need to look at how much less time you will have to spend managing IT and keeping them up and running. Finally, you need to factor in the capital cost of the equipment.
Let us for example, say that you have 10 staff working on desktops that were purchased three years ago. On average these staff costs are £10 an hour and they work 40 hours per week; that’s 400 hours per week and a total labour cost of £4000.
Let’s assume that buying 10 new PCs and Office software will give you a 5% increase in productivity. This is an arbitrary figure but you are bound to get some improvement, as the new systems will be faster and have improved functionality, this figure can increase if your original computer equipment is older than 3 years and if you purchase more powerful PC systems.
That 5% would be worth £200 per week, or around £10,000 per annum so that’s a pretty good start. You will need to add into this the savings from your time, involvement in research £1000, supporting your staff on minor issues such as email and printing problems, this will be handled by remote support. Assuming you spend 2 hours per week helping staff this will equate around 12.5 days per year £2500. Then there’s peace of mind not having to worry about down time. You can look at other costs to, reduced maintenance, software licences savings and reduction in the amount of equipment you require, i.e. number of printers, servers etc. You then need to calculate these savings multiplied by the presumed lifecycle of the systems. In simple terms, assuming a saving of £13,500 per annum, the improvement will be worth £40,500- this will outweigh the initial cost of the upgrade and probably pay for itself within a year.

In summary

This is why it is worth looking in detail at the cost-reduction and life-cycle feature of systems when you buy them. At the power saving, reliability features, at warranty terms and conditions. The overall savings you will make will be much greater if systems cost less to run and deliver better reliability and performance.