Monday, July 28, 2014

What are you missing

What are you missing

You've probably got here as your a small business searching Google for an answer to a Technology/IT issue!
What are you missing by DIY IT Support?
We firmly believe in letting people to do what they are good at, but as Technology has become more and more consumerised, people believe they should be able to buy something on line, and set it up and it will work.

And whilst it may be fun to waste your time when you are at home with this, and it doesn't matter too much if it just kind of works, when it comes to your business things are different.  We recently took on a new customer who had sign a new contract, and part of that contract was to have an awful lot of new technology in place, not only that it had to configured correctly and had to be tested!  They weren't 100% certain they could actually do it.

What was required wasn't actually rocket science, it was fairly straight forward.  But for them it was something that was completely different, and they have certainly benefited from some of our hand holding.

So what did we do, we took a peer to peer network (that wasn't working that well) and we replaced it with a server based network, we added Office 365 to it, for their email.  A Hosted Anti-Virus, and Hosted Back up Solution to it.  Lastly we added a security appliance to make sure the whole network was protected from attack, from the outside.

The installation took 1 day, although the entire network was pre-configured, actual disruption was down to only a couple of hours, whilst we transferred data on to the network.  We actually did a site visit the next day to see what issues they were having, so we could resolve them, they were actually having NO problems everything was working.

Would they have achieved this by DIY approach, well they could have, but what would it have cost them, in time? in lost productivity? And would the end result be as secure, and still be fully functioning?

I suspect not, in fact I would say our cost for the install was less than 20% what they would have lost in time/productivity, they just carried on doing what they are good at, and we did what we are good at.

Make Us your Technology Team because there is no I in Technology.

If you want to know more, or think we could help call 01752 546967 or email martin@limbtec.com

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