Wednesday, April 27, 2011

Is your backup working!!

Recently I read an article with some amazing figures in it, with regards to backups, that simply do not contain what they thought they did.

We go on endlessly to just about anyone that will listen to, that you must NOT STORE YOUR BACKUP at the same location as the data, and you must regularly check the back up to make sure you can restore from it should the need arise.

It was with great relief yesterday that when a customer called to say a document had disappeared during the day, that we just logged on, and using our Hosted Backup just reinstated the missing document, the whole process took only a few minutes.

It is worth clicking on the link above, have a little laugh at the video on the page, then put in to place a plan to make sure that can't happen to you

Wednesday, April 13, 2011

Desktop Monitoring

I am happy at last (those who know me would say about time!)
Not only Can we monitor desktops, carry our scheduled remote tasks etc.

Now we have Daily and Weekly reports, meaning the customer will receive a report of issues.

This is very important, for custoemrs to be able to check how their computer systems are stacking up, and all this for just £2 per computer per month.

For our smaller customers they can now receive the same level of service as those with servers.

Friday, April 08, 2011

Business use of email addresses

Just recently I have started doing a lot of networking again, as I write this I'm sat with a stack of business cards in front of me! What is really striking is that most of them use a free email address, instead of their domain name. OK so a small amount don't have a website or their own domain name, which when we are living in times of ever dwindling use of paper directories is just a big NO, NO. But even more than this, people are just as likely to email you as to phone you these days for an initial contact, and by using your domain name in your email address they are likely to have a look at your website. Which is another sin of business, if you don't have a website these days, your business may never be found. Your webhost should allow you to have emails, and I'm not sure why businesses don't use this! If you know perhaps drop us an email to let us know.

Wednesday, April 06, 2011

Safe Email

I am always learning lessons, every day, it's one of the things I love about working in IT. We've recently been working with a client whose network, came under attack after someone clicked on a link in an email. Now the work to clean the network, and the lost productivity will have cost thousands of pounds. It seems silly, but if the emails went through something like our hosted anti-spam/anti-virus solution prior to reaching the customers server then this just wouldn't have happened. from as little as £5 per month, the email would never have been delivered, and the cost of the outage would never had to be accounted for. There are many solutions out there, it is well worth sitting down and talking about how you can work smarter with your technology to save you time and money.