It always surprises me who small businesses buy their web & email hosting with.
In the last couple of weeks we have taken on the hosting of several small businesses, mainly because they either can't get access to the pages to get them to change them, or even just not getting your emails, because they had 1 single email address being forward to their home email address.
It is important to show a business face to customers so your emails should come from your domain name (like limbtec.com) and not from sky.com, of similar, because your emails are being forwarded in. Secondly if you have to have your emails forwarded in then at least make sure you can change this easily should you change your email address.
Likewise with your web pages, how easily can you update them?
They should be easily changed, and to be honest what you want when you get your website designed is to have a Content Management System (CMS) configured, so YOU can change your site.
This is what we have always offered customers, but for the last few months we have had a new service were we will convert your current website design to JOOMLA, we use Joomla as the CMS of Choice. This service cost from just £400, and we will even migrate your current site content into the new template. We can also design a new website template for you for a small additional charge.
All of our web hosting packages comes with POP3 email accounts, so even if you change your ISP your email will continue to work, and there is also free anti-spam on these accounts.
Surely this is how web hosting should be.